Archive for the ‘emotional intelligence’ Category

Why do some people not like the idea of a sales job?

Thursday, February 18th, 2010

Fear, misunderstanding, laziness,ego/status perceptions.

  • fear: not being a good salesperson
  • misunderstanding: thinking every sales role is the same
  • laziness: really don’t want to work hard
  • ego/status perceptions: salespeople have a bad reputation

How about you… Have you ever thought about a SALES job?

Common Answers… “I’m not a salesperson” or… “I don’t like sales”

Are you currently looking for a job?  Frustrated?  Not getting good interviews? Did you know that hundreds and thousands of people compete against each other and apply every single day for every single salaried job,  they never get an interview and they are still unemployed. Did you know many people are under-employed, making less $ than they should based on their efforts, talent, education or experience?

zenPeak has a number of jobs currently available.

We can help you. Even if our Clients don’t offer you a position, you will learn and benefit from our recruitment process. Our process includes interviews, testing, assessments, interview coaching, resume repair and it costs you nothing.

Who is zenPeak?

Our company recruits peak performers for our Clients. We have a system that makes sure a person is right for the position, and that they will perform at a high level.

zenPeak has a number of jobs currently available.

Technology companies
Software companies
Mortgage companies
Financial Planning and Investment companies
Administrative Services companies

Are you ready to TAKE ACTION and get on track to making GOOD MONEY and having REAL SECURITY?  Did you know that the most secure job is always in sales? Top performing salespeople never have to worry about finding a job. We have a number of SALES positions in the GTA and Ontario available NOW for the right person.

Are you ready to work hard and change your life and get real job security!?

Our Clients don’t just hire anyone. Many of these opportunities include base salaries and a guaranteed flow of business. You need to go through our zenPeak recruitment system which is built to recruit peak performers for our Clients.

The good news is that our assessment looks past your resume, and looks at What You Can Do For The Company and for Yourself.

Why do some people not like the idea of sales?

  1. They are lazy and they don’t want to work any harder than they have to once they get a job - please please look elsewhere
  2. They want a steady salary - no problem! many of our opportunities include a base salary
  3. They think they won’t find customers - no problem! many of our opportunities hand you fresh quality business leads from multi-million $ advertising programs
  4. They think they are not good salespeople - there are different types of sales. Our system can determine which you will succeed at
  5. They think it is not a good career - the truth is… the wealthiest and most successful people have always been salespeople selling products and services

Our company recruits peak performers for our Clients. We have a system that makes sure a person is right for the position, and you will perform at a high level.

Are you ready to TAKE ACTION and get on track to making GOOD MONEY and having REAL SECURITY?

call me now

Frank Abrams
CEO and Founder
zenPeak
416 733-3001
fabrams@zenpeak.com
www.zenpeak.com

You`d be great in the new job… but lousy in an interview?

Monday, January 4th, 2010

A good recruitment system will help Clients find peak performers.  Some candidates would be great in a job, but are poor in an interview.

In our zenPeak system, we identify those who may be weak in the interview and alert Clients that they should get past the first impression, and consider competency, EQ and fit to the position, the organization and management operational style. Just because someone can sell themselves in an interview, does not mean they are going to be a peak performer!

lousy in an interview?

In the graphic below from our written reports, you can see that our testing and assessment system identifies these candidates. This is of great benefit to candidates, to enable them to get a fair shot at the opportunity.

interview

4 Success Habits (Mr. Gray’s speech page 6 paraphrased)

Friday, December 11th, 2009

I read this 9 page speech by Mr. Gray as part of Bob Proctor’s bonus materials on a success website. I don’t think the speech is well-written but the truth about achieving success is painfully clear. I am paraphrasing a small part of it, and invite you to email me for the full text.  As an added piece of inspiration, Tony Robbins audio clip about Sylvester Stallone and the making of Rocky is at the bottom.

If you are on a job hunt, or growing a business, I believe Mr. Gray provides great advice…

Reminder to Self:

4 Success Habits - (paraphrased from pg. 6 of Mr. Gray’s speech)

persuading/calling/contacting/working

It’s easier to persuade someone to a particular course of action, than to find someone who already wants to do it. So if you lack contacts interested in what you do, then you have unconsciously formed the habit of limiting your contacts to people who already want what you offer. Contacting people who need what you offer, (regardless of their “wants”) is the path to success; and they may also be a source of referrals.

If you don’t call on people who are able to do what you want, but may be unwilling to listen, then you have unconsciously formed the habit of limiting yourself to calling on people who are willing to listen, but may be unable to do what you want. What’s the worst that can happen, and does that involve my pride and ego?

Successful people form the habit of calling on people determined to help them see why its in their best interest to take action. If you don’t do that when calling on people, then you have unconsciously formed the habit of calling on people when you are in a state of mind, willing to let them convince you of their reasons for not taking action.

Working habits according to Mr. Gray take care of themselves if the other 3 habits are looked after. I think they take work too as I can procrastinate with the best of them. Follow ups and persistence need work. I try and make a mental note of how you feel when you are working hard, and getting things done. I know I feel better.

Speaking of mental notes I find that making a mental note of how you feel the instant after hanging up from a telephone call is very helpful. People respond positively to talking with someone who knows their stuff and believes in what they do, even if they disagree or are not interested.

These are the success habits according to Mr. Gray, and they are driven by long term purpose in life.

To get Mr. Gray’s complete speech please email me. Click on the picture to hear Tony Robbins talk about Sylvester Stallone and Rocky.

Rocky with his dog

Rocky with his dog

Do’s and Don’ts for hiring from Fast Company

Tuesday, October 13th, 2009

Here are some Do’s and Don’ts for hiring from Fast Company that are good common sense for small to mid-size growth companies (the kinds of clients we have at zenPeak for the most part).

Of course, picking the right person who will be a peak performer in your company is still an art and a science. Our system includes assessments that use position benchmarks, and examine the EQ competency scores that will lead to peak performance… and… IT WORKS!

Fast Company's The Do's and Don'ts of Hiring

Fast Company's The Do's and Don'ts of Hiring

Earn Customer Trust with Employees who can be Trusted!

Tuesday, May 26th, 2009

There are a number of steps a company can take to build a trust relationship with customers.

According to Deborah Nixon of Trust Learning Solutions. In the Financial Post article of May 26 2009, she lists a few;

  1. survey customers
  2. survey employees
  3. examine strategies and programs against survey results
  4. align communications with trust messaging
  5. recheck changes made in 6 months

According to Nixon, “Employees who doubt the integrity or ability of their organization to cope with challenges will deliver poor customer service”

I don’t fully agree with this statement, although there are certainly lots of problems resulting from companies operating low trust corporate working environments.

A worker may hate their job and their boss and think the company is slimy, but may still do their work. EQ assessments, and over 40 years of studies, show that an individual’s empathy and organizational loyalty, and other emotional intelligence internal and external competencies, will impact the degree to which they follow the rules and do their job, regardless of the level of trust around them.

Testing is a critical component in a high-trust organization that wants to be trusted. Companies must invest real resources to take this path. In addition to Nixon’s excellent advice about surveys etc.,  companies need to recruit and retain people who have been assessed, and will likely be suited to their roles. This is the way to peak performance in an organization.

Peak Performers will love the new Scotiabank Executive Compensation scheme!

Friday, May 22nd, 2009

Peak Performers will love the new Scotiabank Executive Compensation scheme!

According to the Financial Post of May 20 2009, under the new compensation plan, investment bankers at ScotiaCapital will win in the long run if all stakeholders, including the bank and its shareholders, also win in the long run.

The Financial Post outlines the details, and asserts that there may be a rush for the exits if other Bay St. firm don’t head down the same path as ScotiaCapital.

While the world’s big financial institutions cope with stress tests (the Federal Reserve Stress Test guide is here) zenPeak has another thought…

Why not test staff for how they respond to stress with a comprehensive Emotional Intelligence profile from zenPeak?

It’s a proven methodology to discover the EQ and get some awareness on how someone will perform in their job. Take a look at the core competencies that bring peak performance on Bay St.!

salespersoncompetencies1

One alleged Fraudster returns to the US, the other goes missing!

Thursday, February 19th, 2009

bootsWith his cowboy boots stuffed with cash, platinum, a fake passport in his own alias name and swiss bearer notes, the dimwit alleged mortgage ponzi schemer Christopher Warren took a cab from Toronto airport to the US border.  Huffington Post reported that as Warren was on his whirlwind adventure, he showed flight crews a stash of gold.

I’m not sure these were the boots Warren was wearing (they are gorgeous huh?) when he got busted at the border, but  “Court documents alleged they defrauded investors and mortgage companies of $100 million since 2006. The fraudulent deals involved 500 homes and condominiums in California, Florida, Nevada, Illinois, Colorado and Arizona”   ——-

News today that Venezuela seized Stanford Bank , reminded me that Allen Stanford is missing after allegedly scheming 8 Billion out of  50,000 customers. Huffington Post reports that Stanford’s damage could match the Madoff ponzi scandal, and lists the “most shocking” allegations…

  1. Stanford posted identical returns two years in a row, in 1995 and 1996, indicating the fraud has been going on for at least 13 years.
  2. Stanford and CFO James Davis have “wholly failed” to cooperate with the SEC investigation.
  3. There was no army of analysts combing through Stanford’s multi-billion-dollar portfolio. Rather, the only research conducted on companies in which he was investing came from Stanford himself, and CFO James Davis.
  4. Stanford told at least one client that the SEC was freezing CDs, a blatant impossibility.
  5. Stanford lost money from the Madoff ponzi scheme, “despite the bank’s public assurances to the contrary.” One analyst puts the loss at $400,000.
  6. Despite repeated calls from the SEC to Stanford’s Antigua-based accounting firm, the accountants never answered their phones.
  7. And as if the SEC couldn’t put it any clearer, Stanford’s public statements about its investments “are false.”

Bloomberg reports that Michael Zarich, a senior investment officer with Antigua- based Stanford International Bank, in a sworn deposition, described how “Stanford told investors the program had positive returns for periods in which clients actually lost money. The firm claimed a return of 18.04 percent in 2000 when actual investors lost as much as 7.5 percent, according to the complaint. In 2008 client pitch books, Stanford presented hypothetical data under the heading “Historical Performance” alongside the audited 2005 through 2008 figures, the complaint said.”

- Frank Abrams is the founder of  zenPeak Inc.,  helping companies find and retain peak performers.

Broker bails out on his position of trust

Wednesday, January 14th, 2009

Marc Schrenker was picked up by police in a KOA campground today.  His alleged scheme to fake his death by calling in a distress message, and then parachuting to freedom out of his airplane didn’t work. He is alive to deal with some of the mess his life has become.

Apparently, he was involved in stealing commissions, but at this stage, maybe the kindest thing to do, until the facts emerge, is to say his life was unraveling. His wife had recently filed for divorce, and his father had just passed away.

Someone accustomed to $1,000 suits, private planes, fancy cars and club memberships, can often have a hard time when it all comes “crashing down”. Victims of the Madoff scandal have killed themselves out of despair.

How a person deals with these challenges and choices in the workplace is best understood with EQ testing and assessment, based on the science of axiology.

Luckily, Schrenker wasn’t hurt when he parachuted out, and no one on the ground was nearby when his plane landed in a swamp.

If a person, like Mr. Schrenker is alleged to be, had been EQ tested and assessed using the zerorisk system, prior to being hired, I believe they would have been identified as a poor fit for a position of trust, with a potential for theft and embezzlement.

- Frank Abrams is the founder of zenPeak Inc. , helping companies find and retain peak performers for high-trust and high-integrity positions.

Is your Financial Advisor a scam artist?

Tuesday, December 23rd, 2008

Here’s a list of the top 3 tell-tale signs to watch for to determine if you are being scammed.

  1. I would put this at the top… “Custom Statements” What do you know! All of a sudden the statements you used to get from your investment house,  have been replaced by a customized personal report prepared just for you, by your broker. Call the Head Office compliance department and put your complaints in writing asap.
  2. Your broker asks you to make out a cheque to him or her personally. Cheques made out to your broker’s name not the firm. Forget the lame excuse, this is a red flag. Take action in writing and call the Head Office compliance department.
  3. You see strange trades in your account and your broker reassures you it will be taken care of.  Allow a day to fix the problem just in case it was a legitimate error.  If it isn’t fixed, you know the drill…

More from CNBC:

Also, watch for strange behaviors such as your advisor is never in the office, asks you to call them on their cell phone instead of the office line which is likely recorded, your broker fails to follow your trade instructions, or you suspect they may have an addiction problem (alcohol, drugs, gambling). All of these should make you suspicious.

Frank Abrams is the founder of zenPeak Inc. - insuring peak performance