The One Minute Rule
Have you ever heard about the 5 second rule? You drop some toast or maybe a bagel on the floor and you have 5 seconds to pick it up or else its literally “toast” and it goes into the garbage. I would toss it, or open the back door and let the squirrels or a bird benefit from my mistake.
But here is a rule that works for me. The One Minute Rule. Every day I get calls from people looking for a job. (They are doing the smart thing and picking up the telephone.) They are taking a hard step and picking up the phone looking for work, or asking about a specific job posting.
More often than not, I don’t have a job for them at that moment. But, I try and listen for a minute and steer them in a useful direction. Telling them to send in their resume, and have they thought about “this or that”. Its only a minute on the phone, but it starts the connection off and… you never know!?
Yesterday I got a call and the person took a few seconds to thank me. Why? They have been looking for 5 months and no one talks to them; its almost all online job applications with little human interaction. I understand that. This is why I’m in this business, in the way that I am. If we can help just one person and change their lives, we’ve done a good job.
So for us, The One Minute Rule on the phone is being polite, not brushing someone off, listening and suggesting a next step. When we spend that time, we may be talking to a star Candidate for the 1st time; someone who a Client can hire to help grow their business. Its in our best interest too!
I guess the The One Minute Rule also should apply when we call a Senior Executive at a company or organization about a great Candidate. You never know how much that Candidate could help them and their business!?
Everyone feels better with just a minute of authentic listening and conversation.Let’s try and pick someone up if they’ve fallen. Forget just 5 seconds “sorry no can’t help you”, but lets put the One Minute Rule into action and help them.